Digital Public Services

New information and communication technologies modify the way people interact. The same technologies provide the Government with novel ways to simplify processes, modernize administration and provide better service to its citizens or nationals living abroad. The Luxembourg Government is committed to implementing a digital transformation within the public sector and improve the way it involves and interacts with its citizens.

Better service to citizens

  • Multiply the channels via which citizens can interact with the Government
  • Provide easy-to-use and efficient digital services
  • Simplify procedures and the use of electronic signatures
  • Foster transparency and innovation by making public data available and encouraging its reuse

Invest in IT security

  • Ensure highest security standards of the Government's IT systems
  • Promote security and innovation in IT
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    Meeting in Estonia on 6 October 2017, the representatives of the 32 member countries of the European Union and the European Free Trade Association (Iceland, Liechtenstein, Norway and Switzerland) unanimously approved the ‘Tallinn Declaration on eGovernment’.
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    On May, 16, the CTIE invited the Luxembourg administrations to its annual eGovernment Day, focusing on the interaction between the public administration with the citizens and businesses, the Government's cloud strategy, open source software, eDelivery, and many other interesting topics.
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    The Prime Minister was pleased with the excellent bilateral relations between the Grand Duchy and Estonia and, at the end of his visit, Xavier Bettel was even made an Estonian e-resident!
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    The State Ministry’s Central Legislation Department has just launched a total reworking of its portal ‘legilux.public.lu’, with a new design, better search capabilities, and a number of new functions.
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    The Hackathon organised by Farvest in collaboration with Digital Lëtzebuerg has been a great success, with more than 130 participants in 35 teams, more than 22 of which opted for the Open Data challenge.
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    The first Hackathon, Game of Code, will be held in Luxembourg from 8th to 10th April 2016 at the Forum Geesseknäppchen.This event which consists in 24 hours of coding based on web development will see the best European developers go head-to-head.
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